Your Questions Answered – Empowering You on Your Beauty Journey!
Frequently Asked Questions
What would keep me from being treated?
Our policy does not allow us to treat anyone who is pregnant or breastfeeding.
We will not be able to treat you if you have recently waxed, plucked, or
threaded prior to your laser hair removal appointment.
Avoid direct sunlight, spray tans, tanning lotions, any artificial
pigmentation for a minimum of 2 weeks.
No photosensitive medications for at least 7 days.
No Accutane for at least 6 months prior to your treatment.
Certain treatments will need you to avoid chemical or physical exfoliants
in the treatment area for at least 2 weeks.
Will I have the same technician at every appointment?
If you prefer to have the same technician at each appointment, we will
make every effort to accommodate you throughout your treatments and
make this happen.
Do you take walk-ins?
Our technicians stay booked in advance and at times we may be unable
to accommodate walk-ins. We will do our best to try and find a way to
get you in.
I am a new client, how early do I need to arrive?
Please arrive 15 minutes prior to your first appointment to fill out
our new client information pack.
What is your cancellation policy?
We have a 24-hour cancellation policy. If you need to reschedule or
cancel, please call us 24 hours prior to your appointment to avoid a
$25 late cancellation/no-show fee. We will make every effort to get
your appointment rescheduled in a timely manner.
What if I am going to be late to my appointment?
Please call us. If you are 5 minutes late or more to a 15 minute
appointment, we will most likely need to reschedule you, although we
will make every effort to work you in. Please be aware of our
late/no-show policy above.
Can I bring my children/friend/significant other to my appointment?
Our insurance strictly forbids anyone other than the client being
treated to be in the treatment room.
What lasers do you use?
We use DiolazeXL which has the capability of different wavelengths targeting different skin types and different tissues.
Transform Your Beauty Journey Today!
Book your personalized consultation at TruYou Body & Image MedSpa for a
radiant transformation!